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  1. Buenavida
  2. Health insurance 101
  3. General

General

  • Making changes to my insurance
  • What are medical notes or medical reports?
  • What documentation is required for sending a claim?
  • What happens if I miss a premium payment?
  • What is not covered under my insurance?
  • How is my premium calculated?
  • How do I know what my policy covers?
  • How does a family deductible work?
  • Which expenses count towards my deductible?
  • Can I cancel my insurance in the middle?
  • How can I get a refund on my premium?
  • What happens if I return to my home country?
  • What happens if the medical treatment I need is not available in my country?
  • What to do in case of an emergency?
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