Moti

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Activity overview

Latest activity by Moti
  • Moti created an article,

    How to send a pre-certification for medical procedure?

      There are some procedures that require pre-certification. Please follow the instructions in order to send the company your pre-certification: Log in to your Online Member Zone. (Forgot your pass...

  • Moti created an article,

    HMO

    A Health Maintenance Organization (HMO) provides services through a network of providers at a pre-negotiated rate. If you seek health care outside this network you may be asked to pay the full amou...

  • Moti created an article,

    How to authorize us to send your claims online

    In order for us to be able to upload claims for you to the insurance company's website, you have to authorize us first. This is a very easy procedure, which you only have to do once. Log in to your...

  • Moti created an article,

    Forgot your password for your member portal?

    1) Click on Forgot my Password: 2) Enter your username and click Confirm: 3) Enter your email and click Submit: 4) You should receive an email with a temporary password. Use it to log in 5) Hov...

  • Moti created an article,

    How can I change my Credit Card information?

    If you are interested in changing the credit card details you have provided when you signed up, there are two options available for you: 1. You may complete the Payment Authorization Form attached ...

  • Moti created an article,

    What are medical notes or medical reports?

    A medical note is a document produced by your physician that explains to the insurance company what happened during the medical treatment. It may be a hand-written note by your doctor or an electro...

  • Moti created an article,

    Getting a refund after cancelling my policy

    The full premium will only be reimbursed if you decide to cancel your policy within 15 days from the effective date. (Review Period)If you decide to cancel your policy at any other time, the insura...

  • Moti created an article,

    How do I make a medical claim through the online application?

    We encourage you to use our web claim system in order for us to better assist you with your claims: We will check your claim for missing documents or details, upload it for you to WEA's website and...

  • Moti created an article,

    How do I make a medical claim through the Online Member Zone?

    You can also make a medical claim directly through your Online Member Zone.  Enter your User Name and Password. Click on login. If you forgot your password, click here to restore it. 1) Hover the ...

  • Moti created an article,

    Selecting a reimbursement method for your claims

    You can receive your claims by checks mailed to your house or by wire transfer. We highly recommend setting up your wire transfer details, as receiving your claim reimbursement this way is much fas...